PRIVACY POLICY

Effective Date: January 1, 2035

At Willow Grace Marketplace and Willow Grace Online Community Group by Willow Grace Life Coaching, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our Online Marketplace/E-commerce Store and our online Christian Community Group.

By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information: When you create an account, purchase products, or interact with our community, we collect the following personal information:

Name
Email address
Billing and shipping addresses
Payment information (credit/debit card details, PayPal, etc.)
Phone number
Username and password
Profile information (for the community group)

Non-Personal Information: We may collect non-personal information, such as:

IP address
Browser type and version
Device type and operating system
Location data (with your consent)
Information about your browsing habits on our website (via cookies)

2. How We Use Your Information

We use the information we collect for the following purposes:

To process transactions: Your personal information, including payment details, is used to complete transactions and deliver your purchased products.
To manage your account: We use your contact information to communicate with you about your account and orders.
To enhance your experience: We may use your information to personalize content, improve our website and services, and send product recommendations.
To communicate with you: We will send updates, newsletters, and other marketing communications, but only if you opt-in.
To foster the community: In our online Christian Community Group, your profile information may be displayed to facilitate communication and interactions with other members.
To comply with legal obligations: We may use your information to comply with applicable laws, respond to legal requests, or protect our rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service providers: We may share your data with trusted third-party service providers (such as payment processors, hosting providers, and email marketing services) to help us operate our services.
Legal compliance: We may disclose your information to comply with legal obligations or respond to lawful requests, such as a subpoena or court order.
Business transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze trends, administer the site, track users' movements around the site, and gather demographic information. Cookies are small data files placed on your device when you visit our website.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect your ability to use certain features on our site.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or alteration. We use encryption technologies, firewalls, and secure servers to protect sensitive data. However, please understand that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access: Request a copy of the personal data we hold about you.
Rectification: Correct any inaccurate or incomplete information we hold.
Erasure: Request the deletion of your personal data under certain circumstances.
Opt-out of communications: You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Restrict processing: You can ask us to limit how we use your personal data.
Object to processing: You can object to certain uses of your personal data, including processing for marketing purposes.

If you wish to exercise any of these rights, please contact us at willowgracecoaching@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked sites before providing them with your personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information from our records.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Willow Grace Life Coaching
Email: willowgracecoaching@gmail.com